TheTicketingBusiness Forum is designed to address the specific information needs of key executives in live entertainment ticketing – across the sport, performing arts, concerts, cinema, festivals and visitor attractions sectors.

Who came along in 2017?

Each year we bring together the industry’s key thinkers, movers and shakers from the world’s leading organisations spanning the entire ticketing spectrum – including:

Each year, we assemble a world-class speaker line up of those who are disrupting the industry to share, debate, discuss and decide the future of live entertainment ticketing.


2017 Speaker Line Up

Who will be there

  • Ticket Plan Logo
  • HID Global Logo
  • Pacifica Decision Logo
  • Xperiology Logo


    Xperiology’s total focus is the global sport, leisure and entertainment sector.

    They’re a “boutique agency” operation with offices in Hove (UK) and Cortona (Italy) serving the information needs of the global sports and entertainment sector. Theywork with many of the sector’s leading organisations, providing illuminating ideas in EVENTS, ADVISORY and INTELLIGENCE.

    Xperiology also deliver bespoke training and development workshops to help share best practice and shape the next generation of sports and entertainment venue industry executives.

    - View Website

  • Ticketing Technology Awards

    Ticketing Technology Awards are set to be the highlight of the Forum, with the winners announced in front of an audience of senior industry figures during a private, gala dinner.

    The Awards were launched in order to:

    • Recognise leadership, innovation & achievement in the application of technology in ticketing across sports, performing arts, music, cinema, live entertainment and visitor attractions.
    • Increase the standards and best practice of ticketing.
    • Drive awareness and adoption of future ticketing technology.
    • Improve the customer experience for ticket-buyers across all sectors.

    Hundreds of nominations will be whittled down to create the shortlists. The winner of each category will be decided either by online voting by the global ticketing industry or by the independent Ticketing Technology Awards judging panel.

    - View Website

  • Green 4 Solutions

    Green 4 are the original sport, leisure and attractions CRM specialists using industry expertise, experience and world-class technologies to help ambitious organisations to better understand their customers, grow loyalty and maximise revenues. Green 4’s ‘Go’ software solution has evolved into a fully integrated Fan & Customer Engagement platform, combining a powerful CRM engine with modules for Marketing Automation and E-communications, Ticketing, Hospitality Sales, Food & Beverage, Loyalty and Business Intelligence.

    The Go platform is built on Microsoft Dynamics CRM technology and specifically designed for the sport and leisure industry. Whilst Go is most effective with all of its components working together as a single platform, Green 4 also has a huge amount of experience integrating Go with other systems if required. Alongside the technology, Green 4’s specialist consultants provide a range of services to help clients achieve the required results. The Green 4 Strategy, Digital and Insight teams provide a range of specifically tailored managed services that allow Green 4 customers to maximise the commercial value of their Go system. This service (known as Go+) provides the necessary expert resources and skills required to improve data quality, generate insight, and manage campaigns to generate measurable results more quickly.

    - View Website

  • FanFair Alliance

    Ever get the feeling you’ve been cheated?

    Under-regulated and industrial-scale online ticket touting remains a black mark on the UK’s live music scene – ripping off fans and causing significant harm to British artists and music businesses. The FanFair Alliance wants to fix this problem

    Bringing together a wide cross-section of the music and creative community, we take a stand against profiteering in the secondary ticketing market. Our supporters promote pro-consumer legislation, technologies and practices, and aim for more fans to buy and exchange tickets at face value prices.

    The FanFair Alliance was established to unite members of music and creative community who wish to take a stand against industrial-scale online ticket touting.

    FanFair has been funded initially by the music managers and businesses: Adam Tudhope, Everybody’s (Mumford & Sons, Laura Marling, Keane), Alex Bruford, ATC Live (The Lumineers, Half Moon Run, Lucy Rose), Brian Message, ATC Management (PJ Harvey, Nick Cave & The Bad Seeds), Ian McAndrew, Wildlife Entertainment (Arctic Monkeys, Royal Blood, Travis), Harry Magee, Modest Management (One Direction, Little Mix, Cheryl, Alison Moyet).

    We believe a coordinated and pragmatic approach between Government, creative businesses, entrepreneurs and consumers can make major inroads to curbing industrial-scale touting in the secondary ticketing market.

    Having signed the FanFair Alliance Declaration against online ticket touts, our supporters are committed to supporting fair and ethical ticketing practices as well as pro-consumer legislation and technologies.

    FanFair aims to develop a number of pan-industry initiatives over the coming year, including an educational guide for music businesses, and also to inform and involve fans on how they can tackle ticket touting online.

    - View Website

  • Schalke04 Logo
  • 02 Acaedmy
  • Manchester United Logo
  • Seria A Logo

What are people saying?

Yannick Van De Voorde on Stage speaking

If you’re in the European Ticketing Industry you just need to be here.

Yannick Van De Voorde Sales Manager, Oxynade

Ivan Drandiyski

After Madrid we had our seats provider and after Dublin I believe we will have our new ticketing partner. Thank you!

Ivan Drandiyski Director, Bulstrad Arena

Tom Schoessler

Two days with fantastic speakers and tons of knowledge exchanged. Great job by Ticket Technology Forum.

Tom Schoessler Deputy Administrative Director, Theaterhaus Stuttgart

A photo of David Enstone with stadium in the background

I thought the event was fantastic and extremely useful and informative. I will certainly be ‘championing’ the need to attend next years event.

David Downie Ticket Office Manager, Liberty Stadium

Jose Sanchez

Great networking, a lot of fun and many, many ideas to implement! Thank you so much for the successful Forum.

Jose Sanchez Corporate Director - Revenue Management, Parques Reunidos

Stephanie Kovach

The best brains and technology geeks coming together to disrupt the industry.

Stephanie Kovach Industry Manager, Ticketing & Entertainment, Google

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